Terms of Service

1. Acceptance of Terms; Who May Use Taxller

These Terms of Service ("Terms") form a binding agreement between Andivano LLC, a Florida limited liability company ("Andivano," "Taxller," "we," "us," or "our") and the business entity using the Taxller service or website ("Customer," "you," or "your"). You may browse taxller.com without agreeing to these Terms. You agree to be bound by these Terms when you take an affirmative step to accept them: by checking the box marked "I have read and agree to the Terms of Service" when you create a Taxller account, or, if you sign up through Google, by confirming your acceptance on the acceptance screen we present before you reach the dashboard. We record which dated version of these Terms and of the Privacy Policy you accepted, and when. If you do not agree, do not check that box, do not confirm on that screen, and do not create an account or otherwise use the service.

Taxller is offered for business use only. It is not offered to consumers and is not directed at anyone under the age of 18. By using Taxller, you represent and warrant that:

• you are using the service on behalf of a business entity, not for personal, family, or household purposes;
• that entity is validly registered in the United States, including a US limited liability company owned in whole or in part by non-US residents;
• if you are accepting these Terms on behalf of an entity, you are at least 18 years old and have the authority to bind that entity to these Terms; and
• all registration information you provide is accurate and current.

If your business does not meet these criteria, please do not use Taxller. We may verify eligibility and may refuse or terminate service to any entity that does not qualify.

2. The Service

Taxller is a software-as-a-service bookkeeping and US tax-compliance cockpit built for Amazon sellers. It tracks federal and state filing deadlines relevant to the Customer's business, prepares tax forms including Form 5472 and a pro-forma Form 1120 for foreign-owned single-member US LLCs and Schedule C data packs for US-resident owners, and guides the Customer through filing preparation via an in-product wizard. Once the Amazon connection becomes available, it will sync authorized Amazon settlement and financial data into, and maintain, a double-entry bookkeeping ledger.

Current status: the Taxller product is live at app.taxller.com. You can create an account, complete the onboarding questionnaire, connect sales channels, import and archive reports, and follow your filing status in the dashboard. Paid subscriptions and prepaid tokens are available for purchase; Sections 5 and 6 and our Refund & Cancellation Policy govern each purchase from that purchase's checkout date. Parts of the product described on taxller.com are still being built, and software at this stage can contain defects. Where a capability is not yet available on your account, the product says so rather than implying otherwise. We will not silently change the scope these Terms cover — see Section 17.

We may add, change, or remove features, and may modify, suspend, or discontinue any part of the service at any time. We will use commercially reasonable efforts to give notice of material changes that affect existing paying Customers, but features and timelines described on the website or in the product are not guarantees.

3. Not Professional Advice

TAXLLER IS NOT A CERTIFIED PUBLIC ACCOUNTING FIRM AND NOT A LAW FIRM. Nothing in the service constitutes tax advice, legal advice, or accounting advice, and no accountant-client or attorney-client relationship is created by using Taxller. The service provides software tools and general information only.

You remain solely responsible for: the accuracy and completeness of the data you supply or connect to Taxller (including Amazon account data, once the Amazon connection becomes available); reviewing all figures, forms, and filings before submission; deciding whether and how to file; and your own compliance with federal, state, and local tax and legal obligations. We strongly recommend that you engage a licensed CPA, enrolled agent, or attorney for advice specific to your situation, particularly for complex or high-stakes filings.

A green, "compliant," or similarly labeled status in the Taxller dashboard means only that our automated checks did not detect an outstanding item as of that check. It is not a guarantee of compliance, not a guarantee of the accuracy of any filing, and not a guarantee of any outcome with the IRS or any state tax authority. Automated checks can miss issues, and tax rules change. You should not rely on a status indicator as a substitute for professional review.

4. Accounts and Security

You agree to provide accurate registration information, keep it current, and safeguard your login credentials. You are responsible for all activity that occurs under your account. We verify the email address on a new account before that account can reach the dashboard. Notify us immediately at info@taxller.com if you suspect unauthorized access.

Multi-factor authentication is supported and strongly recommended. You may connect a time-based one-time password (TOTP) authenticator from your security settings. For certain sensitive operations, such as connecting a sales channel, inviting a user, or turning multi-factor authentication off, you must first have a connected second factor and confirm it again at the moment you act. We issue single-use recovery codes when you enroll: keep them somewhere safe and separate from your authenticator device, because they are the recovery path if that device is lost. You are responsible for the security of your authenticator device and recovery codes. We require multi-factor authentication on our own infrastructure accounts as well.

We may suspend an account if we reasonably believe it has been compromised, in order to protect your data and our systems, and will restore access as soon as reasonably practicable once the issue is resolved.

5. Subscriptions, Billing, and Auto-Renewal

Taxller offers monthly subscription plans — PRO, MAX, and ULTRA — at $49, $99, and $199 per month, with a 20% discount available on annual billing. Each paid plan includes a monthly allowance of tokens published in the product; current pricing and plan features are published on taxller.com and may change as described below.

Auto-renewal. Subscriptions automatically renew at the end of each billing period (monthly or annual, matching your selected plan) at the then-current price for your plan, and you are charged accordingly, until you cancel. Before you complete checkout, we clearly disclose the price, the billing term, the fact that the subscription automatically renews, and how to cancel. You must give a separate, affirmative confirmation of that disclosure (for example, a distinct checkbox or button) at each checkout before the charge is processed; adding the plan to a cart is not, by itself, treated as that confirmation. We keep a record of each confirmation, tied to the specific checkout it was given for.

Confirmation and reminders. After each purchase or plan change we send a confirmation email that includes your plan, price, billing term, and instructions for cancelling. For annual plans, we send a reminder email in advance of each renewal charge so you have the opportunity to cancel first.

Cancellation. You may cancel at any time, self-serve, through the Stripe customer portal used for checkout, or by emailing info@taxller.com. Cancellation stops future charges, other than a deadline-overdraft charge you have expressly authorized under Section 6; it does not create an automatic refund of the current period. Except where the Refund & Cancellation Policy or applicable law says otherwise, access continues through the end of the period you already paid for. We will send a confirmation email when your cancellation is processed.

Price changes. We may change subscription prices prospectively. We will give notice before a price change takes effect on your account (at minimum, before your next renewal at the new price), and continued use after that renewal constitutes acceptance of the new price. Price changes never apply retroactively to a period you already paid for.

Taxes and payment processing. Fees are exclusive of applicable sales, use, VAT, or similar taxes, which we may charge in addition where required by law. Payments are processed by Stripe, Inc. Taxller does not store your full card number; card data is handled directly by Stripe under its own terms and security standards.

Refunds. Refund eligibility, including the 14-day money-back guarantee on a first subscription purchase and the annual-plan proration rule, is governed by our Refund & Cancellation Policy at https://taxller.com/legal/refunds/, which is incorporated into these Terms by reference.

6. Tokens

In addition to subscriptions, Taxller sells prepaid token packs for work outside a subscription's included allowance. Token packs are available to accounts with an active paid subscription. Packs are sold at fixed prices: $10 for 800 tokens, $25 for 2,250 tokens, and $50 for 5,000 tokens. Each pack is treated as purchased credit; the refund value of unused tokens from a pack is proportional to the price you actually paid for that pack, as set out in Section 6 of the Refund & Cancellation Policy. Certain bundles, such as the annual Form 5472 + pro-forma Form 1120 filing package (14,900 tokens), will be offered as token-priced packages.

Plan allowance tokens. Each paid subscription includes an allowance of tokens granted for each billing period when that period's invoice is paid, in the amount published for your plan in the product (including at checkout). On annual plans, the full annual allowance (twelve times the monthly amount) is issued as a single grant when each annual invoice is paid. Allowance tokens are part of your subscription, not a separate purchase: they have no cash value and are never refunded as money. Unused allowance tokens carry over no further than the end of the next billing period of the same length as yours, after which they expire; in addition, your allowance balance is capped at two times your periodic allowance, and tokens above that cap expire when a new grant is issued. If you cancel or your subscription otherwise ends, no further allowance is granted; allowance tokens already granted remain usable until their scheduled expiry date (no later than one billing period after the period for which they were granted), then expire. When you spend tokens, allowance tokens closest to expiry are consumed before purchased tokens.

Deadline overdraft. Where the service offers to complete an operation tied to an imminent statutory tax deadline even though your token balance is insufficient to cover it, we will say so at the point of the operation and ask you to expressly confirm the additional charge before the operation is completed. If you confirm, the operation is completed rather than putting your filing at risk; the resulting shortfall is recorded against your account, is shown in your wallet history, and is charged with your next invoice at the base rate of 100 tokens per $1 (or invoiced separately if no further invoice is due). The shortfall charged this way will not exceed the token cost of that single operation. An overdraft charge pays for work already performed and is not refundable, except as the Refund & Cancellation Policy provides for duplicate or erroneous charges. Where this option is not offered, an operation that would exceed your balance is declined and no tokens are deducted.

New accounts receive 500 welcome tokens as a promotional grant. Promotional tokens (including welcome tokens and any referral tokens we may offer) have no cash value, are not refundable, and may be subject to expiration or other conditions disclosed at the time they are granted. Tokens are a form of prepaid credit for use within the Taxller service; they are not currency, do not earn interest, and are not transferable to another account except where we expressly permit it.

Refund eligibility for purchased (non-promotional) tokens is governed by the Refund & Cancellation Policy at https://taxller.com/legal/refunds/. If your account is terminated or closed, any purchased (non-promotional) token balance that still falls within that policy's applicable refund window will be refunded on request, valued as described in that policy; purchased tokens outside that window, all promotional tokens, and all plan allowance tokens are forfeited upon closure. Purchased and promotional tokens remain usable after a subscription ends; buying new token packs requires an active paid subscription.

7. Customer Data

As between you and Taxller, you own the data you submit to or connect through the service, including bookkeeping records, documents you upload, and Amazon account data that you supply or, once the Amazon connection becomes available, authorize Taxller to obtain ("Customer Data"). You grant Taxller a limited, non-exclusive license to access, host, process, and display Customer Data solely as necessary to provide, maintain, and support the service and to comply with law.

We do not use Customer Data to train artificial intelligence or machine learning models, ours or any third party's. This is a firm commitment, not a marketing statement.

Where Taxller prepares or assists in preparing a tax return on your behalf, tax return information is used and disclosed only as permitted under Internal Revenue Code Section 7216 and its regulations. Where Section 7216 requires your consent for a particular use or disclosure, we collect that consent separately, in the product at the relevant point in the workflow (for example, before we use return information to offer a related service) — it is not bundled into these Terms.

When your account is terminated or closed, you will have a reasonable window to request an export of your Customer Data, followed by deletion in accordance with our Privacy Policy at https://taxller.com/legal/privacy/. Export and deletion are handled by our team on request to info@taxller.com; that policy describes the procedure and the timelines. We may retain data beyond that window where required by law, such as recordkeeping obligations tied to return preparation.

8. Amazon and Other Third-Party Services

Once the Amazon connection becomes available, Taxller will connect to your Amazon seller account through Amazon's official Selling Partner API (SP-API), using OAuth authorization that you grant on Amazon's own consent screen. The authorization Taxller will request will not include any buyer personally identifiable information. It will be scoped to non-restricted data roles only, and on your account Taxller will exercise four of them: Finance and Accounting, Inventory and Order Tracking, Amazon Fulfillment, and Selling Partner Insights. Taxller will not request or receive buyer names or addresses through this connection.

Taxller runs on a dedicated server in the United States operated for us by ExtraVM LLC, and relies on Amazon Web Services for encrypted document storage and for the Taxller AI assistant, Google for optional sign-in with a Google account, Cloudflare for the anti-bot check on our sign-up, sign-in after repeated failed sign-in attempts, password-reset, resend-verification, and demo sign-in screens, Resend for transactional email, and Hostinger for hosting the taxller.com marketing website. Stripe, Inc. processes payments for subscriptions and token purchases; your use of Stripe's payment services is governed by Stripe's own terms, in addition to these Terms. Once the Amazon connection becomes available, Taxller will use Amazon (SP-API) for authorized seller data, and your use of Amazon's platform will then be governed by Amazon's own terms, in addition to these Terms. Taxller is not responsible for outages, errors, or changes in a third-party service that are outside our control, though we will work to restore integrations promptly.

9. Acceptable Use

You agree not to, and not to permit any user of your account to:

• use the service for any unlawful purpose or in violation of any applicable law or regulation;
• reverse engineer, decompile, or attempt to extract the source code of the service, except where applicable law expressly permits it;
• scrape, crawl, or use automated means to access the service outside of documented APIs we provide;
• resell, sublicense, or provide the service to third parties as a bureau or service, except as we expressly permit in writing;
• interfere with or attempt to bypass the security, rate limits, or integrity of the service or connected third-party systems (including Amazon's SP-API, once the Amazon connection becomes available);
• upload malicious code or attempt to gain unauthorized access to any account, system, or network;
• once the Amazon connection becomes available, use the service in a manner that violates Amazon's own developer or seller terms applicable to your account; or
• impersonate any person or entity, or misrepresent your affiliation with any person or entity.

10. Intellectual Property

Taxller and its licensors own all right, title, and interest in the service, including its software, design, workflows, and the Taxller name and logo. These Terms grant you no ownership interest in the service. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to access and use the service for your internal business purposes during your subscription term. All rights not expressly granted are reserved.

If you submit feedback or suggestions about the service, you grant us a perpetual, royalty-free license to use that feedback without restriction or obligation to you.

11. Term, Suspension, and Termination

These Terms take effect when you first accept them and continue until terminated as described here. You may terminate by cancelling your subscription and, where applicable, closing your account. We may suspend or terminate your access if you materially breach these Terms and do not cure the breach within a reasonable period after notice, if a payment fails and is not cured, if we reasonably suspect fraud or abuse, or if required by law. Where practicable, we will give notice before suspension or termination.

On termination, your right to use the service ends. Termination does not relieve you of any obligation to pay fees accrued before the termination date. Section 3 (Not Professional Advice), Section 6 (Tokens, as to the treatment of unused token balances), Section 7 (Customer Data, as to data export and deletion), Section 10 (Intellectual Property), Section 12 (Disclaimers), Section 13 (Limitation of Liability), Section 14 (Indemnification), Section 16 (Governing Law; Arbitration), and Section 19 (Miscellaneous) survive termination.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT, ONCE THE AMAZON CONNECTION BECOMES AVAILABLE, AMAZON DATA WILL SYNC WITHOUT DELAY OR ERROR, OR THAT ANY FILING PREPARED WITH THE SERVICE WILL BE ACCEPTED BY THE IRS OR ANY STATE TAX AUTHORITY WITHOUT FURTHER REVIEW.

Some jurisdictions do not allow the exclusion of certain implied warranties, so some of the above exclusions may not apply to you to that limited extent.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAXLLER AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAXLLER'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE FEES YOU ACTUALLY PAID TO TAXLLER IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. This limitation applies regardless of the legal theory on which liability is based, and applies even if a remedy fails its essential purpose. Nothing in this section limits liability that cannot be limited under applicable law.

14. Indemnification

You agree to defend, indemnify, and hold harmless Taxller from and against any third-party claims, damages, and reasonable expenses (including reasonable attorneys' fees) arising out of: (a) Customer Data, including its accuracy or your right to submit it; (b) your use of the service in violation of these Terms or applicable law; or (c) any tax return, filing, or other submission made using data or output you provided or approved.

We agree to defend, indemnify, and hold you harmless from and against any third-party claim alleging that the service, as provided by us and used in accordance with these Terms, infringes that third party's US intellectual property rights, and to pay resulting damages finally awarded, subject to our right to instead modify the service or, at our option, terminate the applicable subscription and refund unused prepaid fees.

15. Export Control and Sanctions

You represent and warrant that you are not: (a) identified on the US Treasury Department's Office of Foreign Assets Control (OFAC) Specially Designated Nationals list or any comparable list of sanctioned or restricted parties; or (b) located in, organized under the laws of, or ordinarily resident in a country or region subject to comprehensive US sanctions or embargo. You agree not to access or use the service from any such jurisdiction, and not to use the service in any manner that would violate applicable US export control or sanctions laws.

16. Governing Law; Dispute Resolution; Arbitration

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Subject to the arbitration agreement below, the state and federal courts located in Broward County, Florida have exclusive jurisdiction and venue over any dispute not subject to arbitration, and you consent to personal jurisdiction there.

Binding arbitration. Except for claims that qualify for small-claims court (see below) or claims for injunctive relief to protect intellectual property rights, you and Taxller agree that any dispute arising out of or relating to these Terms or the service will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, rather than in court, on an individual basis.

Class action waiver. You and Taxller each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.

Waiver severability. If the class action waiver in this section is found unenforceable as to a particular claim or dispute, the arbitration agreement in this section will not apply to that claim or dispute, and it will instead be resolved in the courts identified in this section.

Opt-out. You may opt out of this arbitration agreement by emailing info@taxller.com within 30 days of first accepting these Terms, stating your intent to opt out. If you opt out, disputes will proceed in the courts identified above instead of arbitration, and the class action waiver in this section will not apply to you. If we materially revise this arbitration agreement, you may opt out of the revised version within 30 days of the revised Terms taking effect for you, using the same email procedure, even if you did not opt out of an earlier version. An opt-out applies only to the version of the arbitration agreement in effect when you send your opt-out notice.

Small-claims carve-out. Either party may bring an individual claim in small-claims court in Broward County, Florida (or another small-claims court with jurisdiction) instead of arbitration, if the claim qualifies for that court.

17. Changes to These Terms

We may update these Terms from time to time, including as the service develops. We will post the updated Terms at this URL with a new effective date, and for material changes we will provide additional notice, such as an email to the address on file or a notice on the website. Your continued use of the service after an updated version takes effect constitutes acceptance of the changes. If you do not agree, you must stop using the service and, where applicable, cancel your subscription before the change takes effect.

18. Electronic Communications Consent

By using the service, you consent to receive communications from us electronically, including by email and through in-product notices, covering matters such as billing, renewal reminders, service updates, and legal notices. You agree that these electronic communications satisfy any legal requirement that communications be in writing. You are responsible for keeping your email address current so you receive these communications.

19. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and the Refund & Cancellation Policy referenced above and any order or plan details presented at checkout, constitute the entire agreement between you and Taxller regarding the service, and supersede prior or contemporaneous agreements on that subject.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while reflecting its original intent.

No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment. You may not assign these Terms without our prior written consent, except to a successor in a merger, acquisition, or sale of substantially all your assets. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.

Force majeure. Neither party is liable for delay or failure to perform caused by events beyond its reasonable control.

No third-party beneficiaries. These Terms do not create rights for anyone other than you and Taxller.

20. Contact Us

Andivano LLC (operating Taxller)

800 SE 4th Ave, Ste 101, Hallandale Beach, FL 33009, USA

Email: info@taxller.com

Website: https://taxller.com